Privacy policy

ScarStore (“we”, “us”, or “our”) operates this website and online store (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

 

Personal Information We Collect

When we use the term “personal information,” we refer to information that identifies, relates to, or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with the Services and as permitted by applicable law:

  • Contact details such as name, billing address, shipping address, phone number, and email address.

  • Payment information such as payment method, transaction details, and payment confirmation. (Payment card details are processed securely by third-party payment providers and are not stored by us.)

  • Account information such as login credentials, preferences, and settings, if you create an account.

  • Order and transaction information including products viewed, added to cart, purchased, returned, or exchanged.

  • Communications including information you provide when contacting customer support.

  • Device and usage information such as IP address, browser type, device identifiers, and how you interact with the Services.

 

Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you when you place an order, create an account, or contact us.

  • Automatically through cookies and similar technologies when you browse or use the Services.

  • From service providers who assist us in operating the Services (such as payment processing, analytics, and shipping).

 

How We Use Your Personal Information

We use personal information for the following purposes:

  • To provide and operate the Services, including processing payments, fulfilling orders, arranging shipping, managing returns, and providing customer support.

  • To communicate with you, including order confirmations, service-related messages, and customer support responses.

  • To improve and personalize the Services, including understanding how customers use the Services and improving functionality and user experience.

  • Marketing and promotional purposes, such as sending promotional communications or displaying relevant offers based on your interactions with the Services.

  • Security and fraud prevention, including protecting the Services and users from fraudulent or unauthorized activity.

  • Legal and compliance purposes, including complying with applicable laws, regulations, and lawful requests from authorities.

 

How We Share Personal Information

We may share personal information in the following circumstances:

  • With Shopify, which hosts our store and provides e-commerce infrastructure.

  • With service providers who perform services on our behalf, such as payment processing, analytics, order fulfillment, customer support, and shipping.

  • With marketing and advertising partners to provide relevant promotions and advertisements, in accordance with their own privacy policies.

  • When required to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.

  • In connection with a business transaction such as a merger, acquisition, or sale of assets.

 

Relationship with Shopify

Our store is hosted on Shopify. Shopify processes personal information as necessary to provide and improve its services. Your information may be transferred to and processed in countries other than your own.

To learn more about how Shopify uses personal information, please visit:

https://privacy.shopify.com/en

 

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, analyze usage, and improve functionality. You can control or disable cookies through your browser settings, although some features of the Services may not function properly.

 

Third-Party Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

 

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

 

Data Security and Retention

We implement reasonable security measures to protect personal information; however, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or object to certain processing activities.

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out of marketing communications, we may still send service-related messages such as order confirmations.

To exercise your rights, please contact us using the details below. We may need to verify your identity before processing requests.

 

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence. Where required by applicable law, we rely on recognized legal mechanisms to protect such transfers.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at:

Email: info@scarstore25.com

For the purposes of applicable data protection laws, ScarStore is the data controller of your personal information.

 

 

Last updated: January 2026